September

Strategy & Ops Day

September

Strategy & Ops Day

Sep

Strategy & Ops Day

Time

Silent Green (Ateliers + MARS)

Silent Green (Dome)

External

Time

Dome Stage

Silent Green (Dome)

External

08:30

Doors Open & Breakfast

09:30

Scaling

4 Hours

Org Up for Impact

How to setup and scale your design team to be more strategic to leap ahead, and how to say no. What kind of work should your design team do / what impact & how to make it. Who to work with.

Ray Ho

Backmarket

Atelier 4

4 Hours

Org Up for Impact

How to setup and scale your design team to be more strategic to leap ahead, and how to say no. What kind of work should your design team do / what impact & how to make it. Who to work with.

Ray Ho

Backmarket

Scaling

4 Hours

Org Up for Impact

How to setup and scale your design team to be more strategic to leap ahead, and how to say no. What kind of work should your design team do / what impact & how to make it. Who to work with.

Ray Ho

Backmarket

Data, Teams

4 Hours

Using data to inform and empower design teams

Explore methodologies and metrics that go beyond traditional analytics, providing a comprehensive framework for assessing the true impact of design on user experience, engagement, and positive business outcomes.

Kate McElroy

Partner, MAYONE

Atelier 5

4 Hours

Using data to inform and empower design teams

Kate McElroy

Partner, MAYONE

Data, Teams

4 Hours

Using data to inform and empower design teams

Kate McElroy

Partner, MAYONE

Leadership, Buy-in

4 Hours

“So What?” a framework for concrete communication with the Leadership

In this workshop, Jeroen and Marlene from the global Service Design Agency Koos will help you come up with the right strategy to get your buy-in through clear and concrete communication.

Marlene & Jeroen

Koos

Atelier 3

4 Hours

“So What?” a framework for concrete communication with the Leadership

In this workshop, Jeroen and Marlene from the global Service Design Agency Koos will help you come up with the right strategy to get your buy-in through clear and concrete communication.

Marlene & Jeroen

Koos

Leadership, Buy-in

4 Hours

“So What?” a framework for concrete communication with the Leadership

In this workshop, Jeroen and Marlene from the global Service Design Agency Koos will help you come up with the right strategy to get your buy-in through clear and concrete communication.

Marlene & Jeroen

Koos

Research, Decisions

4 Hours

What is "enough" Research for your Product?

This workshop will help you identify what enough research looks like in various design team scenarios. Learn to prioritize research that will have the most impact, and earn a seat at the decision-making table.

Caitlin Sullivan

User Research Studio

Atelier 1

4 Hours

What is "enough" Research for your Product?

Caitlin Sullivan

User Research Studio

Research, Decisions

4 Hours

What is "enough" Research for your Product?

Caitlin Sullivan

User Research Studio

13:30

Lunch

90 Min

Lunch Break

Self service buffet with vegan and vegetarian options

Lunch

90 Min

Lunch Break

Self service buffet with vegan and vegetarian options

15:00

Strategy

4 Hours

Establishing design as a vital component in strategic decision-making within an organization

The workshop intends to equip leaders, strategists, and designers with the tools and insights necessary to integrate design principles into the heart of strategic planning and execution.

Cal Thompson

Headspace

Atelier 1

4 Hours

Establishing design as a vital component in strategic decision-making within an organization

The workshop intends to equip leaders, strategists, and designers with the tools and insights necessary to integrate design principles into the heart of strategic planning and execution.

Cal Thompson

Headspace

Strategy

4 Hours

Establishing design as a vital component in strategic decision-making within an organization

The workshop intends to equip leaders, strategists, and designers with the tools and insights necessary to integrate design principles into the heart of strategic planning and execution.

Cal Thompson

Headspace

Ops,Teams

4 Hours

Optimising design team's performance: strategies and processes to maximise impact

This workshop focuses on enhancing your design organisation's performance and efficiency. In this session we’ll explore the challenges of establishing internal operating models and engaging cross-functional collaborators.

Patrizia Bertini

8x8

Atelier 2

4 Hours

Optimising design team's performance: strategies and processes to maximise impact

Patrizia Bertini

8x8

Ops,Teams

4 Hours

Optimising design team's performance: strategies and processes to maximise impact

Patrizia Bertini

8x8

Growth, Strategy

4 Hours

Practicing Strategies to Harmonize User-centricity with Business Impact

Design has been partially isolated from strategic discussions for a while — it’s time to change that and make design function equally involved in strategic thinking on different levels.

Kate Syuma

GrowthMates

Atelier 4

4 Hours

Practicing Strategies to Harmonize User-centricity with Business Impact

Design has been partially isolated from strategic discussions for a while — it’s time to change that and make design function equally involved in strategic thinking on different levels.

Kate Syuma

GrowthMates

Growth, Strategy

4 Hours

Practicing Strategies to Harmonize User-centricity with Business Impact

Design has been partially isolated from strategic discussions for a while — it’s time to change that and make design function equally involved in strategic thinking on different levels.

Kate Syuma

GrowthMates

Service Design, Stakeholder Management

4 Hours

Getting All Stakeholders on Board without the Battles through the Service Blueprint

Take a look behind the scenes on how UserTesting develops new features and tests them.

Martina Mitz

UX Strategist

Atelier 5

4 Hours

Getting All Stakeholders on Board without the Battles through the Service Blueprint

Take a look behind the scenes on how UserTesting develops new features and tests them.

Martina Mitz

UX Strategist

Service Design, Stakeholder Management

4 Hours

Getting All Stakeholders on Board without the Battles through the Service Blueprint

Take a look behind the scenes on how UserTesting develops new features and tests them.

Martina Mitz

UX Strategist

19:00

Panel

45 Min

Roundup Panel

Let's summarise the learnings and opinions with some of our facilitators of the day

Cal Thomson

Headspace

Patrizia Bertini

8x8

Ray Ho

Backmarket

Kate McElroy

Mayone

Nina Jurcic

Moderator

Dome

45 Min

Roundup Panel

Cal Thomson

Headspace

Patrizia Bertini

8x8

Ray Ho

Backmarket

Kate McElroy

Mayone

Nina Jurcic

Moderator

Panel

45 Min

Roundup Panel

Let's summarise the learnings and opinions with some of our facilitators of the day

Cal Thomson

Headspace

Patrizia Bertini

8x8

Ray Ho

Backmarket

Kate McElroy

Mayone

Nina Jurcic

Moderator

Pub Quiz

Pub Quiz w/Zeroheight

Come meet participants in a Bar in Berlin and play together for great prices. The perfect chance to meet people the day before the conference. Requires a Conference Day Ticket to sign up.

Luke Murphy

Zeroheight

Michelle Chin

Zeroheight

Bar (External - TBA)

Pub Quiz w/Zeroheight

Luke Murphy

Zeroheight

Michelle Chin

Zeroheight

Pub Quiz

Pub Quiz w/Zeroheight

Come meet participants in a Bar in Berlin and play together for great prices. The perfect chance to meet people the day before the conference. Requires a Conference Day Ticket to sign up.

Luke Murphy

Zeroheight

Michelle Chin

Zeroheight

20:00

Food

90 Min