Terms & Conditions

Thank you for your interest in participating in HATCH CONFERENCE. Before you proceed to purchase tickets, we strongly recommend you to go through the following terms and conditions:

• In this section, words like ‘holder’, ‘bearer’, and ‘purchaser’ will refer to you – the person who will buy the tickets to HATCH CONFERENCE. On the other hand, ‘our’, ‘us’, ‘we’, ‘issuer’, ‘provider’ and similar terms will indicate the organisers of HATCH CONFERENCE – Hatch Community Events.

• By opting to purchase, allocate or possess tickets to HATCH CONFERENCE, you automatically agree to our terms of use. If you have problems with any of the clauses listed below or do not agree with the risk allocations mentioned here, please do not purchase tickets or try to enter the HATCH CONFERENCE premises.

• Please note that Hatch Community Events UG reserves the right to make changes, revisions, and amendments, or add/remove sections from this set of terms and conditions – without any prior notifications to you. Such changes will be duly reflected on the website of the organiser https://www.hatchconference.com . These changes will relate back to the date of purchase of HATCH CONFERENCE tickets.

• The price of one HATCH CONFERENCE onsite ticket is €330 for the first 230 units, and €360 after for the day of the conference on September 6th. The tickets for September 4th and September 5th are €450 and €600 respectively. This figure does not include VAT and it is non-negotiable. Purchasing 2 day ticket bundles or 3 day ticket bundles result in a discount of €60 (Two days) and €130 (3 Days)

• The ticket you purchase represents a revocable license for you to access Silent Green on the day(s) marked on your ticket when HATCH CONFERENCE is scheduled to be hosted. The license includes the revocable right to attending the HATCH CONFERENCE. This license can be revoked at any time by the issuer at its sole discretion, without any prior notifications or compensation options. If the license is revoked, you will not be granted entry at the venue.

• The bearer has to assume full responsibility of the HATCH CONFERENCE tickets, once (s)he receives it. Hatch Conference UG has no liabilities – financial, legal, or otherwise – in case the delivered tickets are stolen, lost, damaged, destroyed or rendered unusable in any other way.

• HATCH CONFERENCE will provide refunds up to 30 days before the event without requirements. Cancellations after that period will require medical or emergency certificates to access a refund, and the decision will be evaluated by HATCH CONFERENCE before proceeding.

• Kindly note that Pretix is the sole authorised source for purchasing HATCH CONFERENCE tickets. If you obtain your ticket(s) from any other unauthorised source, you take on the risks of those tickets turning out to be counterfeit or reported to be stolen. The issuer has the right to dishonour such stolen/counterfeit tickets and declare them as void.

• The HATCH CONFERENCE tickets delivered to you are not meant to be used for illegal reselling, copying, reproducing, or misrepresenting in any form. You cannot use the ticket(s) for any promotional/advertising purposes either (including sweepstakes and competitions) without our prior approval. Any proven record of such activities will result in immediate seizure and cancellation of your ticket(s).

• Please note that HATCH CONFERENCE tickets cannot be redeemed against cash, credits, or any other benefits.

• Hatch Community Events UG has the right to investigate if there has been any violation of the HATCH CONFERENCE ticketing terms and conditions. In case of any conflicts, the decision of Hatch Community Events UG will be deemed final (i.e., the issuer will remain the final arbiter in cases of disputes).

• The event service will be deemed to have been delivered in its entirety one month before HATCH CONFERENCE starts on 04.09.2024. From that point on, no refund requests will be entertained.

• If HATCH CONFERENCE is cancelled in its entirety due to any unforeseen circumstances, Hatch Community Events UG has the sole and absolute right to:

• i) reschedule the event, or

• ii) issue a partial/full refund

Please note that the decision of the issuer in such cases will be deemed final and binding.

• If HATCH CONFERENCE is cancelled due to any factors or causes not in the control of the issuer, the latter will offer a partial or full refund, or postpone the event, or provide a comparable ‘make good’ option. These factors will be inclusive of, but not limited to, natural disasters, federal/state announcements, strikes, delays in production, and the like. Once again, the decision of Hatch Community Events UG will be considered final.

• If HATCH CONFERENCE has to be rescheduled to other dates, you will not be eligible for any refunds. In case the event is fully canceled, the refund, if issued, will include ONLY the face value/printed value of the ticket(s). The bearer cannot, under any circumstances, claim refunds on shipping fees, processing fees, handling fees, and such other charges.

• Losses, if any, occurring due to foreign exchange fluctuations at the time of refunds, have to be borne by the purchaser. Hatch Community Events UG cannot be, in any way, held liable for that.

• All ticket sales are deemed as FINAL TRANSACTIONS. There will be no ticket returns/exchanges/cancellations.

• HATCH CONFERENCE is a ‘rain or shine’ event. By purchasing the event tickets, you automatically confirm that you/the attendee(s) are of the ‘minimum age’ or older, at the time of buying the ticket(s). The ‘minimum age’ for attending HATCH CONFERENCE is 18.

• If it is proven beyond doubt at the venue that an attendee is below the ‘minimum age’, (s)he will not be granted entry to HATCH CONFERENCE. No refunds, full or partial, will be issued either.

• At the time of entering the event venue, you are required to produce the ticket and a valid identification document (ID). By presenting an ID, you confirm that all details present on it are accurate and updated.

• By purchasing HATCH CONFERENCE tickets and presenting the same at the venue, you give your consent to Hatch Community Events UG to collect certain information about yourself (name, picture, company name, role, etc.) for verification and storage.

• You hereby agree to forego all types of surcharge claims – full or in part – and all claims & entitlements related to it.

• Hatch Community Events UG does not take any responsibility to personal/financial damages caused to you at the venue, or for any items lost/stolen/misplaced at the venue. Financial reimbursement claims on these counts will not be entertained.

• HATCH CONFERENCE and Hatch Community Events UG follow a common ‘zero-tolerance policy’ towards unauthorized drug usage or carrying at the venue, AND towards any type of behaviour/actions that can be interpreted as lewd or obscene or harassment stated in our Code of Conduct. If you are found in possession of prohibited items at HATCH CONFERENCE and/or if you indulge in any objectionable action, your participation in the event will be terminated immediately. Your event ticket(s) will become void from that point on.

• Please note that you purchase HATCH CONFERENCE tickets on your own free will. As such, you do not have the right to initiate a chargeback claim or dispute on the provider of the credit card/debit card that had been used for the transaction. Further refund/return/cancellation requests will not be entertained either.

• In all cases of disputes between the ticket-bearer and the ticket-issuer, the decision of the latter will be deemed final. In case a dispute cannot be resolved, the help of an independent third-party arbiter will be sought.

We really hope you will have a great time at HATCH CONFERENCE.