Sep 5th

Strategy
& Ops Day

Meet fellow design leaders and operators in a boutique, intensive day of learning and networking

Platin Partner

Pick from a selection of relevant workshops

Eight high-quality half day workshops with top facilitators for you to mix and match.

Meet fellow design leaders and operators

Share the day with 80 other experts and unlock a new peer network

Finish with a delicious Dinner

Enjoy a three-course meal with vegan and vegetarian options, as well as wine and drinks.

THE CLASSES

Eight modules to drive strategy through design

Help transform your organization from within in a day of hands-on learning and inspiration, for designers to get the tools and insights to build that capability, so design can actually earn the seat at the table and get more prominence, more trust, more credibility and more visibility.

THE PARTICIPANTS

Discuss your problems and ideas with true peers

The intimate nature of the day with around 80 participants and classes of 20 people or less make the perfect setting to make relevant connections and extend your network with experienced designers.

THE DINNER

Make some memories in a seated dinner

Enjoy a three course meal with other fellow participants and finish the evening on a high note.

Classes & Facilitators

Pick one morning and one afternoon workshop on relevant strategy, business and operations topics.

Morning Workshops

Using data to inform and empower design teams

Explore methodologies and metrics that go beyond traditional analytics, providing a comprehensive framework for assessing the true impact of design on user experience, engagement, and positive business outcomes.

Kate McElroe

Strategic Design Director

Mayone

Using data to inform and empower design teams

Kate McElroe

Strategic Design Director

Mayone

Using data to inform and empower design teams

Kate McElroe

Strategic Design Director

Mayone

Org up for Impact

How to setup and scale your design team to be more strategic to leap ahead, and how to say no. What kind of work should your design team do / what impact & how to make it. Who to work with.

Ray Ho

Director of Product & Design

Backmarket

Org up for Impact

Ray Ho

Director of Product & Design

Backmarket

Org up for Impact

How to setup and scale your design team to be more strategic to leap ahead, and how to say no. What kind of work should your design team do / what impact & how to make it. Who to work with.

Ray Ho

Director of Product & Design

Backmarket

“So What?” a framework for concrete communication with the Leadership

In this hands-on workshop, you will learn to communicate value beyond desirability, and get your buy-in, with the help of prototyping with numbers (business metrics), and clear formulation of your recommendation

Jeroen Otte & Marlen Thieme

Managing Director & Service Designer

Koos

“So What?” a framework for concrete communication with the Leadership

Jeroen Otte & Marlen Thieme

Managing Director & Service Designer

Koos

“So What?” a framework for concrete communication with the Leadership

Jeroen Otte & Marlen Thieme

Managing Director & Service Designer

Koos

What is “enough” research for design work?

This workshop will help you identify what enough research looks like in various design team scenarios. Learn to prioritize research that will have the most impact, and earn a seat at the decision-making table.

Caitlin Sullivan

Founder

User Research Studio

What is “enough” research for design work?

Caitlin Sullivan

Founder

User Research Studio

What is “enough” research for design work?

Caitlin Sullivan

Founder

User Research Studio

Afternoon Workshops

Optimising design team's performance

This workshop focuses on enhancing your design organisation's performance and efficiency. In this session we’ll explore the challenges of establishing internal operating models and engaging cross-functional collaborators.

Patrizia Bertini

Design Ops Strategist

8x8

Optimising design team's performance

Patrizia Bertini

Design Ops Strategist

8x8

Optimising design team's performance

Patrizia Bertini

Design Ops Strategist

8x8

Establishing design as a vital component in strategic decision-making

The workshop intends to equip leaders, strategists, and designers with the tools and insights necessary to integrate design principles into the heart of strategic planning and execution.

Cal Thompson

VP of Design

Headspace

Establishing design as a vital component in strategic decision-making

Cal Thompson

VP of Design

Headspace

Establishing design as a vital component in strategic decision-making

The workshop intends to equip leaders, strategists, and designers with the tools and insights necessary to integrate design principles into the heart of strategic planning and execution.

Cal Thompson

VP of Design

Headspace

Practicing Strategies to Harmonize User-centricity with Business Impact

We will use insights as a foundation of great tech products to uncover the growth opportunity and practice in building a business case around it.

Kate Syuma

Growth Advisor

ex Miro

Practicing Strategies to Harmonize User-centricity with Business Impact

Kate Syuma

Growth Advisor

ex Miro

Practicing Strategies to Harmonize User-centricity with Business Impact

We will use insights as a foundation of great tech products to uncover the growth opportunity and practice in building a business case around it.

Kate Syuma

Growth Advisor

ex Miro

Getting All Stakeholders on Board without the Battles through Service Blueprinting

Get a bigger picture of the experience users or customers go through, but more so how the company’s internal processes and departments are structured to realise this experience.

Martina Mitz Dipl.-Psych.

UX Psychologist

Strategist and Designer

Getting All Stakeholders on Board without the Battles through Service Blueprinting

Martina Mitz Dipl.-Psych.

UX Psychologist

Strategist and Designer

Getting All Stakeholders on Board without the Battles through Service Blueprinting

Get a bigger picture of the experience users or customers go through, but more so how the company’s internal processes and departments are structured to realise this experience.

Martina Mitz Dipl.-Psych.

UX Psychologist

Strategist and Designer

Your ticket also includes…

Breakfast, Lunch
& Dinner

Coffee, Tea and s
oft drinks all day

A special welcome gift just for this day